We are looking for talented individuals to join our Customer Care team!

 

Travel Solutions is Northern Irelands leading tour operator, offering a wide range of travel and holiday product.

Our Customer Care Team are some of the best in the industry , winning awards for the high level of service they offer to our customers – public and agents. We want to ensure we maintain the high levels our customers have come to expect from us and welcome applications from experienced travel professional who would like to join us and strengthen our team.

We are looking for people who are able to work under pressure and offer great service. A knowledge of our product range is preferable, but training will be offered if you have the right attitude and ready to learn. Knowledge of Amadeus would be great.

 

Job role includes:

• Book flights and accommodation, package tours and travel arrangements and transfers
• Provide all relevant information, brochures and internet links for customers
• Advise customers on all visa requirements and any country specific requirements
• Liaise with customers and agents if any changes occur, finding solutions should any problem occur with a booking
• Confidently communicating with agents and customers, through a wide range of channels including social media, telephone enquiries and email
• Offering excellent customer service

Job Details:

– Multiple positions available
– Full-time and part-time – includes Saturdays on a rota basis
– Office based role in East Belfast
– One years travel experience required.
– A knowledge of our product range is preferable, but training will be offered.
– Knowledge of Amadeus would be great.
– Perks include competitive salary, workplace pension and private medical

 

If you would like a chat, please email julie@travel-solutions.co.uk with your CV and a contact telephone number.  All in confidence

 

Closing 23rd February 2024